Ordering, Shipping & Terms

Sizing
Please note colour choice (if available) and size (if applicable) when placing your order.
Sizing guide for bracelets
Wrist measurement Bracelet length Size
15-16cm 16.5cm S
16-17.5cm 17.5cm M
18cm+ 18.5cm L
Quality
Due to the nature of the individual parts of a piece, we are unable to guarantee exact matches. Each item will vary slightly in size or colour - as only nature can do!
Presentation
Each item is carefully wrapped in acid free tissue paper and placed in an organza bag ready to be presented as a gift or as a treat to yourself!
Payment
Pay Pal or by Cash/Credit Card on personal collection (by arrangement)
Shipping
Items can either be collected by personal arrangement, or can be shipped directly to your address, within 5 working days, via Swiss Post, once payment has been received.
Shipping within Switzerland is free
Shipping overseas will be charged at 5chf for regular post or 8chf for recorded post
Returns
We make every effort to ensure that our pieces are of the highest quality. If, for any reason, you are not happy with your purchased piece, then please return it to us in unused condition with the original packaging within 30 days of purchase along with details of the issue. We will, where we can, do our very best to fix it for you or issue a refund. Unfortunately we are unable to accept returns on bespoke pieces.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the compilation of all content on this site is the property of Swiss Blue or its content suppliers and protected by international copyright laws.
PRIVACY POLICY
Swiss Blue is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. To read our policy in full please click here.